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Technical Support For all Technical Support issues, please first check your secure login area and our technical faqs as most things can be done online if it is not a fault, alternatively please log an issue. Alternatively call on +44 (0)871 230 9312 08:00 - 19:00 Monday to Friday Sales Enquiries For information on our range of products and services please email us at: sales@freedom2surf.net Alternatively call on 0871 230 9311 selecting Option 1 09:00 - 20:00 Mon-Fri 09:00 - 18:00 Sat, 10:00 - 16:00 Sun Broadband Administration Enquiries Please contact the Broadband Administration department if you have any queries regarding the following: If you have already placed an order or regrade and require an update. If you are an existing customer and would like to amend your current phone number. If you are a new or existing customer and require IP allocation. For all Broadband Administration issues please log an issue. Alternatively call on 0871 230 9311 selecting Option 2 09:00 - 17:30 Mon-Fri Domain/Web Queries: For all domain and web related queries please log an issue Billing and Payment Enquiries For all your billing and payment enquiries please email us at: billing@freedom2surf.net Alternatively call on 0871 230 9311 selecting Option 4 09:00 - 17:30 Mon-Fri New Business Partnerships If your business is interested in starting a partnership with Freedom2surf, please email us at: newbusiness@freedom2surf.net Confidential Internet Abuse Reports If you've any reports to make regarding Internet abuse please email us on: abuse@freedom2surf.net Press Enquiries For all press and advertising enquiries please email us at: press@freedom2surf.net Code of Practice To view our Code of Practice please click here Postal Address Should you need to post to Freedom2surf, please use the following address: Freedom To Surf 1 Triangle Business Park Stoke Mandeville Buckinghamshire HP22 5BL England Telephone: +44 (0)871 230 9311 Technical Support Line: +44 (0)871 230 9312 Fax: +44 (0)1296 615914

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